Support

Where do I start?
T2Laser includes everything you need, no other software is required.

The setup procedure varies depending on the machine, here are our start-up guides:
EleksMaker laser style machine (or generic controller)
EleksDraw (or other CoreXY / Servo based system)
Mini-CNC (such as the 3018 or 1610)
Ortur Laser Master 2 (or other STM32 based controllers)

Here is a generic Getting Started document for the older Benbox controllers, or click this video link which was created by a T2Laser user. The device driver can be loaded from the Help menu and you will be able to connect and use the machine, but for the best performance we recommend Grbl 1.1e.

Quick Guides:
DXF Conversion
Raster-to-Vector
Hatch Fill
Arc Text
CNC Mode

Manual and Training:
The manual is included with T2Laser, press Shift-F1 or click Help / Manual.
To get the manual in another language, click here to use Google translate.
Check out our YouTube channel for getting started videos.

T2Laser is already installed from a different location
Go to Control Panel / Add or Remove Programs and uninstall before installing from the USB device.

Firmware Update Errors
If you get upload failed when flashing firmware, select the Nano+ option and try different baud rates (115200, 57600 and 19200 are most common).

Installation Blocked?
Application Install – Security Warning
Change “HKLM\SOFTWARE\MICROSOFT.NETFramework\Security\TrustManager‌​\PromptingLevel\Inte‌​rnet” to Enabled or delete the TrustManager key.

Upgrade error or to completely remove T2Laser:
Go to C:\Users[username]\AppData\Local\Apps\2.0 and delete the sub folders but leave the 2.0 folder (change [username] to your user name).

Forum Discussion:
T2Laser General
T2Laser Users Facebook Group
EleksMaker Forum

Additional License or Key Regeneration:
Please reply to your original license key e-mail.

General Inquiries or Support Questions:
Send an e-mail to support@t2laser.org or click Contact in the navigation bar.

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